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SPOT saves by keeping people connected worldwide.
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SPOT uses a GPS satellite system to transmit data to and from the Globalstar satellite network.
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Initiating 9,988 rescues worldwide, SPOT provides peace of mind with the push of a button. Read more about the lives we’ve touched and in return the people who have touched our lives.
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SPOT Satellite GPS Messenger
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Tips to help send your first SPOT Satellite GPS Messenger Check-OK message
SPOT Satellite GPS Messenger Support
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SPOT Satellite GPS Messenger Support
Messaging
Tips to help send your first SPOT Satellite GPS Messenger Check-OK message
1) Go outside to where SPOT has a clear view of the sky in all directions.
2) Press and hold the ON/OFF button until the function light blinks green.
3) Press and hold the Check-In/OK button until the function light blinks green.
4) Leave SPOT outdoors. The GPS indicator light blinks green as SPOT acquires a GPS fix. Once
SPOT acquires your GPS location, the Message Sending light and GPS light will blink green in
unison for ~15 seconds to notify you that your message is being transmitted with GPS location.
The Message Sending light will continue to blink green over the remainder of the 20 minutes
message cycle and for one (1) hour after the end of the message cycle (this is to provide you
with additional time to check if your most recent message was transmitted). The Check-In/OK
function light will turn off once the message cycle is complete.
5) Verify that the message was received in the email or SMS account(s) that you set up during
activation in your Check-In/OK contact list.
6) You can also view your messages in your account at findmeSPOT.com Making sure you can send an OK message is a safe way to test your message delivery system from end to end.
If you do not receive your OK message on the first try, move the unit to a different location since something may be blocking the signal where you first tried.
If the GPS light blinks red, SPOT does not have a clear view of the GPS satellites and you must
move to an area with a clearer view of the sky for proper operation. Then repeat steps 2 through 5.
You can update the names and contact information anytime via your account on the SPOT website.
Leave your personal contact information as one of the contacts for future system testing and GPS
Acquisition before each trip.
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Phone support is available Monday - Friday, 24h CST.
Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your PIN on your phone dial-pad.
Your PIN, personal identification number, can be found on the Account Summary when you log into your My Account.
1 (866) 651-7768
Currently traveling outside of the US?
1 (985) 327-7511
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Chat support is only available in English.
Service cancellations and payments are not supported via chat.
Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.
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