SPOT Satellite GPS Messenger Support
Hardware
Can the SPOT Satellite GPS Messenger be plugged in to an external power source?
No. The SPOT device operates with Energizer 1.5V non-rechargeable size AA lithium batteries. These are required due to this technology's unique ability to maintain a high cell volt throughout the life of the battery. Additional benefits are a larger operating temperature range, up to 8 times longer life than alkaline, an outstanding 15-year shelf life and a 30% weight reduction.
If you are interested in SPOT units that are capable of being powered by an external source, you may consider the SPOT GEN4 or the SPOT X as both have this capability.
CALL
Phone support is available Monday - Friday, 24h CST.Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
1 (866) 651-7768
Currently traveling outside of the US?
1 (985) 327-7511
Click here for Customer Support Chat
Additional languages are supported using machine translation.Service cancellations and payments are not supported via chat.
Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.