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SPOT Global Phone Support

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SPOT Global Phone Support

Hardware

SPOT Global Phone Tips & Tricks

Here are some important SPOT Global Phone Tips & Tricks to remember:

  • Make sure the phone has a clear view of the sky away from obstructions like tall buildings
  • For best reception, antenna must be rotated, fully extended and pointed toward the sky
  • Make a test call before leaving for your adventures
  • Check battery power and signal strength on LCD screen before making a call
  • Use the call “Minute alert” to manage airtime usage and costs
  • Store important numbers in the phones memory – up to 99 contacts
  • Access voicemail from your phone so you don’t miss an important connection when you are unavailable
  • For fast access to the functions and features of your SPOT Global Phone, take the Quick Reference Guide with you on your travels (included in your SPOT Global Phone box).

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Contact Us
× Holiday Hours and Closures:
12/24/2024 Closed at 6:00PM (CST/UTC -6)
12/25/2024 Closed
12/26/2024 Open at 07:00AM (CST/UTC -6)
12/31/2024 Closed at 6:00PM (CST/UTC -6)
01/01/2025 Open at 07:00AM (CST/UTC -6)

CALL

Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.

Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.

1 (866) 651-7768

Currently traveling outside of the US?  
1 (985) 327-7511

Chat with an Agent

Chat Support is available in English. Additional languages are supported using machine translation.

Service cancellations and payments are not supported via chat.

Chat is available Monday through Friday, from 7:00AM to 6:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.
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