On Friday 20 March 2021, Pierre Carter received a phone call from GEOS following an activation of the SOS button by one of the race participants. Within 2 minutes the local team knew all the personal details and location of the athlete in distress. A local rescue team was in the air within 10 minutes of the call with helicopter pilot Colin Barrow, Pierre Carter and rescue support team, Ben Arnold, to locate the athlete and assist. A ground rescue unit was on standby awaiting instructions. Within 30 minutes the athlete was found and returned to base a little bit cold & shook up but unharmed.