SPOT Global Phone Support
Hardware
How do I charge my SPOT Global Phone battery?
The SPOT Global Phone battery can be charged in your phone by using the included wall charger or by using the optional vehicle charger. You should always carry a backup battery.
Additional Information about your SPOT Global Phone battery:
TYPE: Lithium-ion 3.7V, 2600 mAH
STANDBY TIME: Up to 36 hours
TALK TIME: 4 hours
CALL
Phone support is available Monday - Friday, 24h CST.Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
1 (866) 651-7768
Currently traveling outside of the US?
1 (985) 327-7511
Click here for Customer Support Chat
Additional languages are supported using machine translation.Service cancellations and payments are not supported via chat.
Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.