SPOT Gen4
SATELLITE GPS MESSENGER
LATEST FIRMWARE
Release Date10/18/2022
Firmware Version
2.1.2
Firmware Updater Version
2.11.1
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SPOT Gen4 Support
Messaging
How do I use message profiles?
Message profiles allow you to have different messages and contacts configured to your device based on your activity or the individual using a SPOT device.
To access and manage your message profiles, log into your SPOT account and select the My Devices tab. Click on the desired device whose message profile will be edited. Select the Active Message Profile button called 'Default'. To create a new message profile click on Create New Profile, name it, then click save. To make a message profile the active profile, select Assign. The yellow check mark to the left of the message profile name indicates the active profile. Each profile may have unique messages and up to 10 contacts for your Check In, Custom, and Help messages per your preferences.
12/24/2024 Closed at 6:00PM (CST/UTC -6)
12/25/2024 Closed
12/26/2024 Open at 07:00AM (CST/UTC -6)
12/31/2024 Closed at 6:00PM (CST/UTC -6)
01/01/2025 Open at 07:00AM (CST/UTC -6)
CALL
Phone support is available Monday - Friday, 24h CST.Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
1 (866) 651-7768
Currently traveling outside of the US?
1 (985) 327-7511
Chat with an Agent
Chat Support is available in English. Additional languages are supported using machine translation.Service cancellations and payments are not supported via chat.
Chat is available Monday through Friday, from 7:00AM to 6:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.