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SPOT

SPOT Gen4

SATELLITE GPS MESSENGER

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LATEST FIRMWARE

August 03, 2020
Firmware Version
1.11
Update Firmware >>

SPOT Gen4 Support

Messaging

How do I configure my SPOT Gen4 contacts?

The SPOT Gen4 can send Check-in, Custom, and Help messages each with up to 10 preconfigured contacts. Each message may contain a max of 110 characters (including spaces).

To configure the contacts of your SPOT Gen4:
  • Login to your SPOT account and go to My Devices.
  • Click View/Edit for the device you want to configure.
  • Scroll down to the Message Profiles section, then select the message type you want to configure.
  • In the Message to Send field, enter the message your contacts will receive.
  • After entering your message, you may add contacts who will receive your message.  Select Add Email and/or Add Mobile Number to. You may enter up to 10 contacts.
  • Select one and enter the appropriate information.  For more information on configuring mobile contacts, please click here.
  • When you have completed configuring your message and contact list, please click Save.

Need more help?


CONTACT US

CALL

Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.

Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.

1 (866) 651-7768

Currently traveling outside of the US?  
1 (985) 327-7511

CHAT

Chat support is only available in English.
Service cancellations and payments are not supported via chat.

Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.