SPOT Gen4
SATELLITE GPS MESSENGER
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LATEST FIRMWARE
Release Date10/18/2022
Firmware Version
2.1.2
Firmware Updater Version
2.11.1
Update Firmware >>
SPOT Gen4 Support
Messaging
How do I back up and save my SPOT activity?
Backing up your SPOT activity:
With new SPOT Maps, up to 3 years of your messaging data will be stored for free. See Mapping Upgrades (under Settings & Billing) if you would like more of your data stored.
- Login to your SPOT account
- Click on Maps.
- Select Reports icon and in the submenu, select Activity Report
- In the new window that appears, select the device or devices for your Activity Report
- Select the Date Range
- Check Show Details? if you want your individual messages to be part of your download
- Click on Run Report
- On the far right of the screen, select the Export icon and choose a file type (Excel, PDF, KML, GPX)
- Once the desired format is selected, the Activity Report will be downloaded
CALL
Phone support is available Monday - Friday, 24h CST.Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
1 (866) 651-7768
Currently traveling outside of the US?
1 (985) 327-7511
Click here for Customer Support Chat
Additional languages are supported using machine translation.Service cancellations and payments are not supported via chat.
Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.