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SPOT Gen4

SPOT Gen4

SATELLITE GPS MESSENGER

Get Help
Get Help
Documents
Documents
Firmware
Firmware
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Videos

LATEST FIRMWARE

Release Date
10/18/2022
Firmware Version
2.1.2
Firmware Updater Version
2.11.1
Update Firmware >>

SPOT Gen4 Support

Get Help  |  Documents  |  Firmware  |  Videos

SPOT Gen4 Support

Messaging

How do I back up and save my SPOT activity?

Backing up your SPOT activity:

With new SPOT Maps, up to 3 years of your messaging data will be stored for free. See Mapping Upgrades (under Settings & Billing) if you would like more of your data stored.

  • Login to your SPOT account
  • Click on Maps.
  • Select Reports icon and in the submenu, select Activity Report
  • In the new window that appears, select the device or devices for your Activity Report
  • Select the Date Range
  • Check Show Details? if you want your individual messages to be part of your download
  • Click on Run Report
  • On the far right of the screen, select the Export icon and choose a file type (Excel, PDF, KML, GPX)
  • Once the desired format is selected, the Activity Report will be downloaded

Need more help?


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Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.

Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.

1 (866) 651-7768

Currently traveling outside of the US?  
1 (985) 327-7511

Click here for Customer Support Chat

Chat support is only available in English.
Service cancellations and payments are not supported via chat.

Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.
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