SPOT Gen4
SATELLITE GPS MESSENGER
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LATEST FIRMWARE
Release Date10/18/2022
Firmware Version
2.1.2
Firmware Updater Version
2.11.1
Update Firmware >>
SPOT Gen4 Support
General
How do I change my tracking interval?
SPOT Gen4's enhanced tracking services, Basic and Extreme Tracking, allow you to choose the rate of tracking that suits your adventures:
2.5 minutes (with Extreme Tracking only)
5 minutes
10 minutes
30 minutes
60 minutes
To adjust the interval at which your SPOT Gen4 sends tracks, sign in to your SPOT account at FindMeSPOT.com. Go to the "My Devices Tab" and click on "view/edit" in the features column next to the device you would like to change. This will take you to the "Device Configuration Page." Expand the tracking section and choose the rate of tracking that you prefer.
Your device will require an update/sync for the change to take effect.
CALL
Phone support is available Monday - Friday, 24h CST.Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
1 (866) 651-7768
Currently traveling outside of the US?
1 (985) 327-7511
Click here for Customer Support Chat
Additional languages are supported using machine translation.Service cancellations and payments are not supported via chat.
Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.