SPOT Gen4
SATELLITE GPS MESSENGER
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LATEST FIRMWARE
Release Date10/18/2022
Firmware Version
2.1.2
Firmware Updater Version
2.11.1
Update Firmware >>
SPOT Gen4 Support
General
Can I use other batteries in an emergency with my SPOT device?
SPOT recommends that you use either Energizer™ Ultimate 8x AAA Lithium or Energizer™ NiMH Rechargeable Batteries to achieve reliable performance.
Other AAA batteries will work with SPOT but are not recommended for optimal performance. Using non-recommended battery types may degrade the performance of your SPOT’s message transmission.
Always carry extra batteries with you.
CALL
Phone support is available Monday - Friday, 24h CST.Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
1 (866) 651-7768
Currently traveling outside of the US?
1 (985) 327-7511
Click here for Customer Support Chat
Additional languages are supported using machine translation.Service cancellations and payments are not supported via chat.
Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.