SPOT Gen4 Support

What type of USB cable do I need to complete SPOT firmware updates and/or sync my device?

Cable Requirements

To successfully update firmware or sync your SPOT device, you need:

• Cable Type: USB-A to Micro USB-B
• Important: The cable must support data transfer, not just charging

Compatible SPOT Models

This USB cable requirement applies to the following SPOT devices:

• SPOT Gen3 / SPOT Gen4
• SPOT Trace
• SPOT X

Why Data Transfer Capability Matters

Many USB cables are designed only for charging and do not include the data transfer wires needed for firmware updates and syncing. When purchasing a cable, ensure it is specifically labeled as a "data transfer" or "data sync" cable.

Where to Purchase

USB-A to Micro USB-B data transfer cables are widely available at:

• Electronics stores (Best Buy, etc.)
• Department stores (Walmart, Target, etc.)
• Online retailers (Amazon, etc.)
• Office supply stores

Troubleshooting Tip

If your device is not being recognized by your computer during firmware updates or syncing, the most common cause is using a charge-only cable. Try a different cable that explicitly supports data transfer.