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SPOT Gen4

SPOT Gen4

SATELLITE GPS MESSENGER

Get Help
Get Help
Documents
Documents
Firmware
Firmware
Videos
Videos

LATEST FIRMWARE

Release Date
10/18/2022
Firmware Version
2.1.2
Firmware Updater Version
2.11.1
Update Firmware >>

SPOT Gen4 Support

Get Help  |  Documents  |  Firmware  |  Videos

SPOT Gen4 Support

Firmware

Syncing Issues

  • Disconnect the cable from both the PC and SPOT Gen4
  • Remove the batteries from the SPOT Gen4
  • Verify the cable is firmly connected to both the PC and SPOT Gen4
  • Try updating the firmware
  • If still not recognizing, try using a different USB port on the PC
  • If still not recognizing, reboot the PC
  • If still not recognizing, try using a different USB cable and/or PC
Note: Ensure USB cable is capable of data transfer
 

Need more help?


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Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.

Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.

1 (866) 651-7768

Currently traveling outside of the US?  
1 (985) 327-7511

Click here for Customer Support Chat

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Service cancellations and payments are not supported via chat.

Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.
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