PC not recognizing my SPOT Gen4
If the updater Tool does not display the SPOT Gen4’s ESN, try the following:
- Ensure USB cable is connected to both the PC and SPOT Gen4
- If still not recognizing, remove the batteries from the SPOT Gen4 and try again
- If still not recognizing, try using a different USB port on the PC
- If still not recognizing, reboot the PC
- If still not recognizing, try using a different USB cable and/or PC
Note: Ensure USB cable is capable of data transfer