My Account
Get Help
My Account Support
Settings and Billing
How do I cancel my contract?
To cancel a service contract from My Account:
- Login to your SPOT My Account
- From the Settings & Billing tab, scroll to the SERVICE CANCELLATION section of the page
- Click on CANCEL
- Follow the prompts
- For multiple contract requests, you must call SPOT Customer Relations or email [email protected]
CALL
Phone support is available Monday - Friday, 24h CST.Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
1 (866) 651-7768
Currently traveling outside of the US?
1 (985) 327-7511
Chat with an Agent
Chat Support is available in English. Additional languages are supported using machine translation.Service cancellations and payments are not supported via chat.
Chat is available Monday through Friday, from 7:00AM to 6:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.