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My Devices
View/Edit SOS Contacts (if applicable)
View/Edit Emergency contacts and additional information to assist in case of an SOS rescue attempt
Click on the SOS bar to view or edit the emergency contacts and/or additional information
- The Search and Rescue team will attempt to make contact with the registered owner, primary emergency contact and/or the secondary emergency contact
- The SAR team will use the information provided by the device, emergency contacts and the additional information provided to assist in case of a rescue attempt
- Add/edit the information required and click on SAVE
Note: if you are lending your SPOT device to someone else, an option to change the emergency information in this section is available by clicking in the check box (shown below)
CALL
Phone support is available Monday - Friday, 24h CST.Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
1 (866) 651-7768
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1 (985) 327-7511
Click here for Customer Support Chat
Additional languages are supported using machine translation.Service cancellations and payments are not supported via chat.
Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
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