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My Account

My Account

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My Account Support

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My Devices

View/Edit Movement Alerts (if applicable)

Receive a notification when new movement is detected on the asset

Click on the Movement Alerts bar to view or edit the SPOT device Movement Alert rate

  • Select the desired rate, which will determine how long the SPOT device must remain at rest before a Movement Alert will be sent
  • Once you select the rate, a systems settings update will be required to enable the change.
 

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Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.

Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.

1 (866) 651-7768

Currently traveling outside of the US?  
1 (985) 327-7511

Click here for Customer Support Chat

Chat support is only available in English.
Service cancellations and payments are not supported via chat.

Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
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