My Account
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My Account Support
My Devices
View/Edit Check In Message and Contacts
Check In with friends and family by quickly sending a pre-programmed message and/or email along with your GPS coordinates to up to 10 contacts at no cost to you. The Check In message will include a link to Google Maps™ containing the SPOT X’s location.
- Update your message in the Message to Send box (only one message allowed)
- 110 characters maximum allowed
- Add/Edit your contact's Email or Mobile Number
- 10 contacts maximum allowed
- Select the Twitter box if applicable (must have a Twitter account linked to your Spot account)
CALL
Phone support is available Monday - Friday, 24h CST.Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
1 (866) 651-7768
Currently traveling outside of the US?
1 (985) 327-7511
Click here for Customer Support Chat
Additional languages are supported using machine translation.Service cancellations and payments are not supported via chat.
Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.