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My Account

My Account

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My Account Support

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My Account Support

My Devices

View/Edit Check In Message and Contacts

Check In with friends and family by quickly sending a pre-programmed message and/or email along with your GPS coordinates to up to 10 contacts at no cost to you. The Check In message will include a link to Google Maps™ containing the SPOT X’s location.

  • Update your message in the Message to Send box (only one message allowed)
  • 110 characters maximum allowed
  • Add/Edit your contact's Email or Mobile Number
  • 10 contacts maximum allowed
  • Select the Twitter box if applicable (must have a Twitter account linked to your Spot account)
 

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Contact Us

CALL

Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.

Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.

1 (866) 651-7768

Currently traveling outside of the US?  
1 (985) 327-7511

Click here for Customer Support Chat

Chat support is only available in English.
Service cancellations and payments are not supported via chat.

Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.
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