My Account
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My Account Support
My Devices
View/Edit Contacts (if applicable)
View/Edit Contacts and Contact Groups for sending Custom Messages
- Only available for products that have custom SMS and email capabilities
- Syncing the SPOT device with SPOT My Account is required for contacts and contact groups to appear on your device.
- SMS contact must include the country code, area code and number
CALL
Phone support is available Monday - Friday, 24h CST.Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
1 (866) 651-7768
Currently traveling outside of the US?
1 (985) 327-7511
Click here for Customer Support Chat
Additional languages are supported using machine translation.Service cancellations and payments are not supported via chat.
Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.