My Account
Get Help
My Account Support
My Devices
View/Edit Contacts (if applicable)
View/Edit Contacts and Contact Groups for sending Custom Messages
- Only available for products that have custom SMS and email capabilities
- Syncing the SPOT device with SPOT My Account is required for contacts and contact groups to appear on your device.
- SMS contact must include the country code, area code and number
CALL
Phone support is available Monday - Friday, 24h CST.Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
1 (866) 651-7768
Currently traveling outside of the US?
1 (985) 327-7511
Chat with an Agent
Chat Support is available in English. Additional languages are supported using machine translation.Service cancellations and payments are not supported via chat.
Chat is available Monday through Friday, from 7:00AM to 6:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.