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My Account Support

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My Devices

How to use the FILTER option

To narrow your search for a specific SPOT device, the FILTER DEVICES option can be used to filter by:

  • Device Type
  • Device Name
  • ESN
Step 1: Enter the device type under the FILTER DEVICES drop down field
Step 2: Enter additional filter options inside the field next to FILTER DEVICES (search by name. type or ESN)
Step 3: Click APPLY when ready to view the filtered results
Step 4: Click on CLEAR to remove the filter

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CALL

Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.

Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.

1 (866) 651-7768

Currently traveling outside of the US?  
1 (985) 327-7511

Click here for Customer Support Chat

Chat support is only available in English.
Service cancellations and payments are not supported via chat.

Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.
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