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My Devices

Enable/Disable Undeliverable Message Notifications (SPOT X Only)

While SPOT X is powered off or has not communicated with the SPOT Satellite Network, incoming messages will not be delivered to your device. All incoming messages will be queued for up to 72 hours from the time they were sent and will only be delivered if your SPOT X device turns back on within that time period. After 72 hours, if the SPOT X device has not powered on, all queued messages will be deleted permanently and will not be delivered to your SPOT X device.

  • Click ENABLE and and verify the email address
  • Click SAVE
 

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Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.

Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.

1 (866) 651-7768

Currently traveling outside of the US?  
1 (985) 327-7511

Click here for Customer Support Chat

Chat support is only available in English.
Service cancellations and payments are not supported via chat.

Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.
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