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My Devices

Edit/View Predefined Messages (SPOT X Only)

Make messaging even easier by sending a Predefined Message. These messages can only be edited in SPOT MY ACCOUNT and up to 14 Predefined Messages can be stored on your SPOT X. Syncing SPOT X with your SPOT MY ACCOUNT is required for Predefined Messages to appear on your device.
Predefined Messages

  • Click on Create a New Predefined Message to add a new Predefined Message
  • Click on Delete Multiple Predefined Messages to remove a Predefined Message
  • After adding or editing a Predefined message, a Sync will be required.
  • Limited to 14 Predefined messages
  • Predefined messages are limited to 140 characters in length
Messages
 

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Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.

Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.

1 (866) 651-7768

Currently traveling outside of the US?  
1 (985) 327-7511

Click here for Customer Support Chat

Chat support is only available in English.
Service cancellations and payments are not supported via chat.

Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.
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