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Edit/View Predefined Messages (SPOT X Only)
Make messaging even easier by sending a Predefined Message. These messages can only be edited in SPOT MY ACCOUNT and up to 14 Predefined Messages can be stored on your SPOT X. Syncing SPOT X with your SPOT MY ACCOUNT is required for Predefined Messages to appear on your device.
- Click on Create a New Predefined Message to add a new Predefined Message
- Click on Delete Multiple Predefined Messages to remove a Predefined Message
- After adding or editing a Predefined message, a Sync will be required.
- Limited to 14 Predefined messages
- Predefined messages are limited to 140 characters in length
CALL
Phone support is available Monday - Friday, 24h CST.Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
1 (866) 651-7768
Currently traveling outside of the US?
1 (985) 327-7511
Chat with an Agent
Chat Support is available in English. Additional languages are supported using machine translation.Service cancellations and payments are not supported via chat.
Chat is available Monday through Friday, from 7:00AM to 6:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.