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General

How to change the Username

  1. From the main website: https://www.findmespot.com/ click My Account and then click Login.
  2. Login to the online account.
  3. Click Settings and Billing in the upper right corner.
  4. Under User Settings, enter the old username, new username and confirm.
  5. Click Save.

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Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your PIN on your phone dial-pad.

Your PIN, personal identification number, can be found on the Account Summary when you log into your My Account.

1 (866) 651-7768

Currently traveling outside of the US?  
1 (985) 327-7511

Click here for Customer Support Chat

Chat support is only available in English.
Service cancellations and payments are not supported via chat.

Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.