My Account
My Account Support
General
How do I share my tracking with other people?
To share tracking in near real-time, we recommend creating a Shared View from within your mapping page of your SPOT account and sending the link to your contacts. If you prefer to share your location information after you finish your trip, creating a SPOT Adventure will allow you to import your location and messaging activity.
Creating a Shared View is an excellent way to share your messaging and tracking activity with family, friends, and colleagues.
To create a Shared View, please follow the steps below:
On the SPOT Mapping page, click on the Shared View icon 
and select the Add Item icon 
. Select the Add Shared View icon to begin creating a Shared View. Complete the required fields and customize your Shared View by selecting your preferences. Click on the Create Shared View button when done.
Don't forget to send the Shared View page to your friends and family. Click here to learn how.
CALL
Phone support is available Monday - Friday, 24h CST.Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
1 (866) 651-7768
Currently traveling outside of the US?
1 (985) 327-7511
Click here for Customer Support Chat
Additional languages are supported using machine translation.Service cancellations and payments are not supported via chat.
Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
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