My Account
Get Help
My Account Support
General
Creating a New My Account
SPOT My Account gives you access to activate SPOT devices plus:
- Edit SPOT Contacts
- Edit SPOT Tracking intervals
- Add Additional SPOT services
- Update SPOT device information
- Test SOS feature
- Update Credit Card information
- Make a Payment
- Access the SPOT Mapping Platform
- Update Username and Password
- Suspend a Flex Plan subscription
- Cancel service
Step 1: Access the My Account site and begin the setup
- Go to www.findmespot.com and click on My Account, Login / Activate your SPOT (top right corner)
- Click SIGN UP under New Account
Step 2: Complete the setup requirements to create your account
- An email will be sent to you for verification purposes
- Open the email and click on VERIFY EMAIL
- Login to your My Account once email is verified
Step 3: Ready to start activating your SPOT device(s)
- Click here for instructions on how to activate a SPOT Device
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Holiday Hours and Closures:
12/24/2024 Closed at 6:00PM (CST/UTC -6)
12/25/2024 Closed
12/26/2024 Open at 07:00AM (CST/UTC -6)
12/31/2024 Closed at 6:00PM (CST/UTC -6)
01/01/2025 Open at 07:00AM (CST/UTC -6)
12/24/2024 Closed at 6:00PM (CST/UTC -6)
12/25/2024 Closed
12/26/2024 Open at 07:00AM (CST/UTC -6)
12/31/2024 Closed at 6:00PM (CST/UTC -6)
01/01/2025 Open at 07:00AM (CST/UTC -6)
CALL
Phone support is available Monday - Friday, 24h CST.Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
1 (866) 651-7768
Currently traveling outside of the US?
1 (985) 327-7511
Chat with an Agent
Chat Support is available in English. Additional languages are supported using machine translation.Service cancellations and payments are not supported via chat.
Chat is available Monday through Friday, from 7:00AM to 6:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.