Toggle navigation
Mobile My Account
FMS_ShoppingCart
0
MY ACCOUNT
Login / Activate your SPOT
Europe - English
About SPOT
ABOUT SPOT
COMPANY INFO
SPOT saves by keeping people connected worldwide.
View Company Info
About SPOT
Company Info
How It Works
HOW IT WORKS
SPOT uses a GPS satellite system to transmit data to and from the Globalstar satellite network.
View How It Works
Products & Services
PRODUCTS
SPOT X
2-WAY SATELLITE MESSENGER
SPOT GEN4
SATELLITE GPS MESSENGER
SPOT TRACE
SATELLITE TRACKING DEVICE
SUPPORTED PRODUCTS
View Supported Products
Products & Services
SPOT X
SPOT Gen4
SPOT Trace
Service Plans
Additional Services
Supported Products
SPOT Mapping
Coverage Maps
Become a Retail Partner
SERVICES
View Service Plans
View Additional Services
SPOT MAPPING
COVERAGE
View Coverage Maps
FIND A RETAILER
Find a Retailer
SPOT Life
SPOT LIFE
SPOT AMBASSADORS
Meet the people who live the SPOT brand from hunting and fishing to rock climbing and hiking. They keep SPOT in the adventure!
View Ambassadors
SPOT PARTNERSHIPS
SPOT partners help us tell our story through real-world experiences.
View Partnerships
SPOT Life
Rescues
Brand Ambassadors
Partnerships
Tell Us Your Story
SPOT RESCUES
Initiating 9,276 rescues worldwide, SPOT provides peace of mind with the push of a button. Read more about the lives we’ve touched and in return the people who have touched our lives.
View Rescues
Support
Support
Europe - English
Login / Activate your SPOT
MY ACCOUNT
Shopping Cart
0
SELECT YOUR REGION AND LANGUAGE
UNITED STATES
English
CANADA
English
Français
LATIN AMERICA
Español
Português
EUROPE
English
Français
Español
Deutsch (DE)
Deutsch (AT)
Italiano
AFRICA
English
MIDDLE EAST
English
AUSTRALIA &
NEW ZEALAND
English
JAPAN
Japanese
ASIA PACIFIC
English
CLOSE
SUBMIT A WARRANTY CLAIM
Is your SPOT device in need of service? Tell us what’s wrong and we’ll get you back on track!
Submit a claim below using the form or call our Customer Relations team, Monday-Friday 24h CST +353 1 2909505.
Please select your SPOT device:
*
-----------
SPOT X with Bluetooth
SPOT X Jeep Edition
SPOT X
SPOT Trace
SPOT Gen3
SPOT Gen4
SPOT Satellite GPS Messenger
SPOT Satellite GPS Messenger IS
SPOT Satellite GPS Messenger (Grey)
SPOT Personal Tracker
Company:
Name (First & Last):
*
Shipping Address:
*
City:
*
Country/Region:
*
Austria
Belgium
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Norway
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
Switzerland
United Kingdom
Postal Code:
*
Contact Number:
*
Email:
*
ESN:
*
Issue:
*
-----------
Unit Lock-Up
No power/Shuts off
LEDs flash red after self test (Power On)
GPS LED is red and messages are not received
GSP & Msg sent LEDs are green/no message received
Message sending LED is red
No messages received in acct. or email/text
Housing/plastic defect
Battery spring/epoxy damaged
Water found in device
One or more LEDs not working
Unit works in warm but not cold temperature
Inadvertent messages are being sent
Webpage failure
Miscellaneous
Brief Description of Issue:
I understand that Globalstar will protect my data as outlined in the
Privacy Policy
.*
I agree to receive communications pertaining to SPOT content, products and promotions. You can remove yourself from the list at any time.
Enter security code:
JOIN OUR NEWSLETTER
STAY UP
TO DATE
Name:
Email:
*