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About SPOT
ABOUT SPOT
COMPANY INFO
SPOT saves by keeping people connected worldwide.
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Company Info
How It Works
HOW IT WORKS
SPOT uses a GPS satellite system to transmit data to and from the Globalstar satellite network.
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Products & Services
PRODUCTS
SPOT X
2-WAY SATELLITE MESSENGER
SPOT GEN4
SATELLITE GPS MESSENGER
SPOT TRACE
SATELLITE TRACKING DEVICE
SUPPORTED PRODUCTS
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SPOT X
SPOT Gen4
SPOT Trace
Service Plans
Additional Services
Supported Products
SPOT Mapping
Coverage Maps
Become A Retail Partner
SERVICES
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SPOT MAPPING
COVERAGE
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FIND A RETAILER
Find a Retailer
SPOT Life
SPOT LIFE
SPOT AMBASSADORS
Meet the people who live the SPOT brand from hunting and fishing to rock climbing and hiking. They keep SPOT in the adventure!
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SPOT PARTNERSHIPS
SPOT partners help us tell our story through real-world experiences.
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Rescues
Brand Ambassadors
Partnerships
Tell Us Your Story
SPOT RESCUES
Initiating 10,020 rescues worldwide, SPOT provides peace of mind with the push of a button. Read more about the lives we’ve touched and in return the people who have touched our lives.
View Rescues
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SUBMIT A WARRANTY CLAIM
Is your SPOT device in need of service? Tell us what’s wrong and we’ll get you back on track!
Submit a claim below using the form or call our Customer Relations team, Monday-Friday 24h CST +353 1 2909505.
SPOT Simplex & Duplex Warranty
Please select your SPOT device
(Select)
SPOT X with Bluetooth
SPOT X Jeep Edition
SPOT X
SPOT Trace
SPOT Gen3
SPOT Gen4
SPOT Gen4 Jeep Edition
SPOT Satellite GPS Messenger
SPOT Satellite GPS Messenger IS
SPOT Satellite GPS Messenger (Grey)
SPOT Personal Tracker
Company Name
First Name
Last Name
Shipping Address
City
Country/Region
(Select)
United States
Canada
Australia
Brazil
-------------
Africa
Asia
Central/Latin America
Europe
Middle East
State/Province/Country
(Select)
Albania
Algeria
Andorra
Armenia
Austria
Azerbaijan
Belarus
Belgium
Bosnia-Herzegovina
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Faroe Islands
Finland
France
Georgia
Germany
Gibraltar
Greece
Guernsey
Hungary
Iceland
Ireland
Island of Man
Italy
Jersey
Kazakhstan
Latvia
Liechtenstein
Lithuania
Luxembourg
Malta
Moldavia
Monaco
Mongolia
Montenegro
Netherlands
North Macedonia
Norway
Poland
Portugal
Romania
San Marino
Sint Maarten (Dutch part)
Slovakia
Slovenia
Spain
Sweden
Switzerland
Tunisia
Turkey
Ukraine
United Kingdom
Vatican (Holy See)
Postal code
Contact Number
Email
ESN
Issue
(Select)
Unit Lock-Up
No power/Shuts off
LEDs flash red after self test (Power On)
GPS LED is red and messages are not received
GSP & Msg sent LEDs are green/no message received
Message sending LED is red
No messages received in acct. or email/text
Housing/plastic defect
Battery spring/epoxy damaged
Water found in device
One or more LEDs not working
Unit works in warm but not cold temperature
Inadvertent messages are being sent
Webpage failure
Miscellaneous
Brief Description of Issue
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