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SPOT

SPOT X

2-WAY SATELLITE MESSENGER

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Latest Firmware

Release Date
04/08/2021
Firmware Version
2.5.0
Firmware Updater Version
2.8.1
Update Firmware >>

SPOT X Support

Messaging

What is the character limit for email and text?

The character limit for SMS Texting and Email messages is 140 characters. This includes empty spaces and in the case of emails, any previous messages quoted in a reply.

Common Issues
My message is short but still does not go through.
  • If you have a short message but it still does not go through, it could be that you are returning to a new line of text and the empty spaces are counted towards your character limit.
  • You may encounter failed inbound emails due to the sender allowing the quote of your original message to be included. Please ensure that any email sent to the SPOT X is free of all text other than the intended message.

Need more help?


CONTACT US

CALL

Phone Support in English, French, Portuguese and Spanish

Support in English is provided from Monday 6 a.m. to Friday 11 p.m. (UK time), including public holidays.

Support in French and Spanish provided weekdays from 2p.m. to 11:00 p.m. (UK time), including public holidays.

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your PIN on your phone dial-pad.

Your PIN, personal identification number, can be found on the Account Summary when you log into your My Account.

UK
+44 808 189 6244       +44 203 966 6746

France
+33 800 91 16 33         +33 184 88 3811

Ireland
+353 94 950 5096

Italy
+39 800 743048

Netherlands 
+31 800 0900114

Norway
+47 800 25 172

Sweden
+46 20 88 15 59

Switzerland
+41 800 001 516

Spain
+34 900 83 8735

Portugal (toll-free/chamada gratuita)
+351 800 181 029

For all other areas call
+353 94 950 5096