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SPOT X

SPOT X

2-WAY SATELLITE MESSENGER

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LATEST FIRMWARE

Release Date
04/08/2021
Firmware Version
2.5.0
Firmware Updater Version
2.8.1
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SPOT X Support

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SPOT X Support

General

Is my SPOT device considered a Portable Electronic Device by the FAA?

Yes, when SPOT products are used on an aircraft, they are considered a Portable Electronic Device (PED).  Per 14 CFR Part 91.21, the pilot is ultimately responsible for approving the use of any Portable Electronic Devices on their aircraft and must be able to show compliance upon request by the FAA.  This includes being able to show that any PED’s being used do not affect the safety of the aircraft.

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Phone Support in English, French, Portuguese and Spanish

Support in English is provided from Monday 6 a.m. to Friday 11 p.m. (UK time), including public holidays.

Support in French and Spanish provided weekdays from 2p.m. to 11:00 p.m. (UK time), including public holidays.

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.

Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
 
UK
+44 808 189 6244       +44 203 966 6746

Ireland
+353 94 950 5096

Netherlands 
+31 800 0900114

Sweden
+46 20 88 15 59

Spain
+34 900 83 8735

For all other areas call
+353 94 950 5096
France
+33 800 91 16 33         +33 184 88 3811

Italy
+39 800 743048

Norway
+47 800 25 172

Switzerland
+41 800 001 516

Portugal (toll-free/chamada gratuita)
+351 800 181 029
 
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