SPOT X
2-WAY SATELLITE MESSENGER
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LATEST FIRMWARE
Release Date23/04/2025
Firmware Version
2.6.1
Firmware Updater Version
2.8.1
Update Firmware >>
SPOT X Support
Activation
How do I transfer an active service plan to a new SPOT X?
- Log into My Account
- Click MY DEVICES
- If needed, click EDIT SETTINGS (EDIT SETTINGS is only present for multiple contract accounts)
- Click DEVICE SWAP
- Input the ESN of the NEW unit you want to activate
- Input the AUTH code of the NEW unit you want to activate
- Click COMPLETE SWAP
CALL
Phone Support in English, French, Portuguese and SpanishMonday 6h00 to Friday 23h00 UK, including public holidays.
Support in French and Spanish provided weekdays from 13h00 to 23h00 UK, including public holidays
Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
UK
+44 808 189 6244 +44 203 966 6746
Ireland
+353 94 950 5096
Netherlands
+31 800 0900114
Sweden
+46 20 88 15 59
Spain
+34 900 83 8735
For all other areas call
+353 94 950 5096
+44 808 189 6244 +44 203 966 6746
Ireland
+353 94 950 5096
Netherlands
+31 800 0900114
Sweden
+46 20 88 15 59
Spain
+34 900 83 8735
For all other areas call
+353 94 950 5096
France
+33 800 91 16 33 +33 184 88 3811
Italy
+39 800 743048
Norway
+47 800 25 172
Switzerland
+41 800 001 516
Portugal (toll-free/chamada gratuita)
+351 800 181 029
+33 800 91 16 33 +33 184 88 3811
Italy
+39 800 743048
Norway
+47 800 25 172
Switzerland
+41 800 001 516
Portugal (toll-free/chamada gratuita)
+351 800 181 029
Click here for other regions
CHAT
Chat Support is available in English. Additional languages are supported using machine translation.Service cancellations and payments are not supported via chat.
Chat is available Monday through Friday, from 13h00 to 23h00 UK.
Chat support is only available with Chrome, Edge, Firefox, Opera and Safari.