SELECT YOUR REGION AND LANGUAGE

UNITED STATES
English
LATIN AMERICA
Español
Português
AUSTRALIA &
NEW ZEALAND

English
JAPAN
Japanese
ASIA PACIFIC
English

CLOSE
SPOT

SPOT Satellite GPS Messenger

Get Help Get Help
Documents Documents
Videos Videos

SPOT Satellite GPS Messenger Support

Messaging

What does an email or SMS notification look like that I send from my SPOT Messenger? 

When the SPOT system receives a Check In, Custom or Help message, it will use the contact information settings that you entered to send notifications to your friends and family. The subject line of the email contains your unit number and if it is a Check In, Custom, or Help message.

The email contains the full Check In, Custom, or Help message that you setup for your SPOT GPS messenger. The email also contains the ESN, the exact latitude/longitude location, and a map link. Clicking on the map link will open a Google maps page that will show them your current location.

If you set up a mobile destination as one of the contacts, they will also receive a notification. The format of messages sent to a mobile phone is almost identical, except that the google map link and nearest location are not included in the message.

Need more help?


CONTACT US

CALL

Phone Support in English, French, Portuguese and Spanish

Support in English is provided from Monday 6 a.m. to Friday 11 p.m. (UK time), including public holidays.

Support in French and Spanish provided weekdays from 2p.m. to 11:00 p.m. (UK time), including public holidays.

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your PIN on your phone dial-pad.

Your PIN, personal identification number, can be found on the Account Summary when you log into your My Account.

UK
+44 808 189 6244       +44 203 966 6746

France
+33 800 91 16 33         +33 184 88 3811

Ireland
+353 94 950 5096

Italy
+39 800 743048

Netherlands 
+31 800 0900114

Norway
+47 800 25 172

Sweden
+46 20 88 15 59

Switzerland
+41 800 001 516

Spain
+34 900 83 8735

Portugal (toll-free/chamada gratuita)
+351 800 181 029

For all other areas call
+353 94 950 5096