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SPOT

SPOT X

2-WAY SATELLITE MESSENGER

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LATEST FIRMWARE

Release Date
Nov. 21, 2019
Firmware Version
2.0.26
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SPOT X Support

Messaging

How do I know if my message was sent?

Your sent messages will be displayed in the Messages screen. The Check-In Message will not display the texts sent, but only the GPS coordinates and date/time it was sent. You also can view your sent messages in your SPOT MyAccount. Before heading off the grid, we strongly recommend that you send a test message to ensure your device was activated properly. There are also 3 different icons indicate the status of a message:
  • The first is a chat bubble with a check mark indicating message sent.
  • The second is a chat bubble with a question mark indicating message sent, but the delivery could not be confirmed.
  • The third is a chat bubble with a X indicating message was not sent. This is usually due to poor GPS signal conditions.

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CONTACT US

CALL

Phone support is available Monday - Friday, 24h CST.

1 (866) 651-7768

Currently traveling outside of Canada/US?‚Äč
1 (985) 327-7511

CHAT

Chat with a Customer Relations team member in English Tuesday - Friday 8am to 6pm CST.

CHAT NOW
At this time, chat is limited to customers based in Canada and US only.
Service cancellations and payments are not supported via chat.

MY VOICE

My Voice was created to let your voice be heard.
So go ahead, give us your thoughts to help improve your SPOT experience, we are here to listen.

SUBMIT YOUR THOUGHTS HERE