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SPOT

SPOT Trace

SATELLITE TRACKING DEVICE

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LATEST FIRMWARE

Release Date
Nov. 14, 2019
Firmware Version
1.9
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SPOT Trace Support

Hardware

How do I replace the batteries in the SPOT Trace?

To replace the Energizer­® AAA Ultimate Lithium™ or Energizer® NiMH batteries installed in your SPOT Trace, please follow the steps below.
  • With a Phillips-head screwdriver, unscrew the 4 enclosure screws keeping the two halves of the SPOT Trace together.
  • Carefully separate the two halves of the SPOT Trace by evenly separating the two halves of the device.  If the two halves are separated unevenly it may result in damage.
  • Remove the expired batteries and replace with new lithium or NiMH batteries
    • Ensure batteries are oriented correctly.
  • Combine the two halves of the Trace evenly and hold a firm grip at the center of the unit while screwing unit together
  • An amber light will appear for approximately 5 seconds, then the LEDs will display the power on sequence – both the power and satellite LEDs will flash.
 
Common Issues
The power LED is flashing or solid red after replacing the batteries
  • Unscrew and separate the two halves of the SPOT Trace.  After 10 seconds, recombine the halves ensuring that the contacts from the battery tray make a flush connection to the other half.
  • If you continue to receive red LED lights after repeated attempts, please contact SPOT Customer Relations for further assistance.
Amber light will not turn off after replacing the batteries
  • Unscrew and separate the two halves of the SPOT Trace.  After 10 seconds, recombine the halves ensuring that the contacts from the battery tray make a flush connection to the other half.
  • If you continue to receive a solid amber LED light after repeated attempts, please contact SPOT Customer Relations for further assistance.

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Phone support is available Monday - Friday, 24h CST.

1 (866) 651-7768

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1 (985) 327-7511

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Chat with a Customer Relations team member in English Tuesday - Friday 8am to 6pm CST.

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