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SPOT Gen3

SPOT Gen3

SATELLITE GPS MESSENGER

Get Help
Get Help
Documents
Documents
Firmware
Firmware
Videos
Videos

LATEST FIRMWARE

Release Date
2022-10-18
Firmware Version
2.1.2
Firmware Updater Version
2.11.1
Update Firmware >>

SPOT Gen3 Support

Get Help  |  Documents  |  Firmware  |  Videos

SPOT Gen3 Support

My Account

How do I update my contact information?

To update the contact information associated with your SPOT account:

  • Login to your SPOT account.
  • Select Settings & Billing.
  • In the billing column, under Customer Information, click SPOT Global Phone or SPOT.
  • Update the desired information, when completed, click Save.
Common Issues
Error displayed when trying to save changes
  • This error may be displayed when a new address cannot be verified.  Please check the information and try again.  Should you continue to receive this error, please contact Customer Service for support.
  • If you are attempting to save an address that was recently constructed the address may not be accepted by our verification system.  Please contact Customer Service for support

Need more help?


Contact Us

CALL

Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.

Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.

1 (866) 651-7768

Currently traveling outside of the US?  

1 (985) 327-7511

Click here for Customer Support Chat

Chat support is only available in English.
Service cancellations and payments are not supported via chat.

Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.
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