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SPOT

SPOT Gen3

SATELLITE GPS MESSENGER

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LATEST FIRMWARE

Release Date
May 22, 2018
Firmware Version
1.10
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SPOT Gen3 Support

Activation

How do I transfer an active service plan to a new SPOT device?

Transferring service in your SPOT account, from one device to another, is not currently supported.  If you have an active service plan and need to transfer the service to a different device, please contact Customer Relations for support.

We apologize for any inconvenience.
 
Common Issues
There is no applicable upgrade path between models of the existing ESN and the new ESN you provided.
  • This error may be displayed when the model you are attempting to upgrade to is that of an equivalent or previous generation SPOT device.  This option is not available at this time.

Need more help?


CONTACT US

CALL

Phone support is available Monday - Friday, 24h CST.

1 (866) 651-7768

Currently traveling outside of Canada/US?‚Äč
1 (985) 327-7511

CHAT

Chat with a Customer Relations team member in English Tuesday - Friday 8am to 6pm CST.

CHAT NOW
At this time, chat is limited to customers based in Canada and US only.
Service cancellations and payments are not supported via chat.

MY VOICE

My Voice was created to let your voice be heard.
So go ahead, give us your thoughts to help improve your SPOT experience, we are here to listen.

SUBMIT YOUR THOUGHTS HERE