SPOT Mapping Support
General
Do I need to create Alerts in the SPOT Map site?
No, this is an optional service that allows for additional message types to be used in addition to what is currently available in your SPOT My Devices.
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Holiday Hours and Closures:
25/12/2025 Closed at 11:00AM (AEDT)
25/12/2025 Closed (remainder of day)
26/12/2025 Closed
27/12/2025 Open at 12:00AM (AEDT)
01/01/2026 Closed at 11:00AM (AEDT)
01/01/2026 Closed (remainder of day)
02/01/2026 Open at 12:00AM (AEDT)
25/12/2025 Closed at 11:00AM (AEDT)
25/12/2025 Closed (remainder of day)
26/12/2025 Closed
27/12/2025 Open at 12:00AM (AEDT)
01/01/2026 Closed at 11:00AM (AEDT)
01/01/2026 Closed (remainder of day)
02/01/2026 Open at 12:00AM (AEDT)
CALL
Monday 4:00PM to Saturday 2:00PM AEST
Please have your PIN ready when calling.PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into My Account and clicking on Settings and Billing.
Australia
1800 955 278 (toll-free)
From outside of Australia
+1 985-327-7511
New Zealand
0800 11 7768
From outside of New Zealand
+1 985-327-7511