SERVICE PLANS

Additional Considerations 

The SPOT X device requires an active service subscription to properly perform 2-way satellite messaging, tracking, SOS capabilities and all other device functions. All subscriptions auto-renew at the end of the contract term.

*Enrolment in any Flex Plan is subject to an Annual Flex Charge that is collected once per year at renewal, even if the device is suspended at that time. This Flex Charge allows you to suspend the service at any time during the year without activation fee recurrence when turning service on again. All Flex Plans have a one month minimum term.

All Annual Contract Plans are 12 month terms with the option of monthly payments or one annual upfront payment. Those customers who prefer to make an upfront payment will get the added benefit of receiving allotted plan messages in advance for use as frequently as they would like throughout the year. Those customers who prefer to make monthly payments on the annual plan should note that unused messages will not roll over to the next month. All plans are subject to a one-time activation fee. No charge applies to changing to a more inclusive annual plan; a $25.00 (Inc. GST) fee applies to changing to a less inclusive annual plan. Early termination of the service agreement will require a customer to pay an Early Termination Fee to the amount of 100% of the outstanding balance of the contract, plus the full amount of any credits issued during the Term (including promotions).