SELECIONE SUA REGIÃO E IDIOMA

UNITED STATES
English
LATIN AMERICA
Español
Português
AUSTRALIA &
NEW ZEALAND

English
JAPAN
Japanese
ASIA PACIFIC
English

FECHAR

Suporte SPOT Satellite GPS Messenger  

Mensagens

Why am I not getting my email and/or SMS messages from the SPOT Satellite GPS Messenger?

SPOT sends messages to your contacts when the Check-In/OK, Custom, or HELP buttons are pressed on an active unit with a clear view to the sky. There are a few different issues that could cause a disruption in message transmission:
  • Make sure you have activated SPOT at FindMeSPOT.com/Activate.
  • Make sure SPOT is powered on before attempting to activate a message mode.
  • Tracking and SOS do not send email or text messages, you can only view these messages in your SPOT account.
  • Check to make sure the email addresses and cell phone numbers and providers are correct and your contacts are properly operating them.
  • Always keep your SPOT in a place where it has a clear view of the sky with the logo facing up.
Please keep in mind that even when the SPOT system sends messages, message delivery is dependent on the status of your network providers. This could mean that messages, like any email or SMS messages you send and receive every day, could be delayed. Please contact your mobile phone service provider, internet service provider or system administrator if you suspect irregular performance.
 

Precisa de mais ajuda?


ENTRE EM CONTATO

TELEFONE

Suporte por telefone está disponível de segunda a sexta, das 8h às 22h. (Horário de Brasília)

Por favor, tenha seu PIN em mãos quando ligar.

A confirmação do PIN não funciona via voz. Digite seu PIN no teclado de discagem do telefone.

Seu PIN, número de identificação pessoal, pode ser encontrado no Resumo da Conta quando você faz o login em sua Conta.

 0800 879 2276

Ligando de outro país?​
1 (985) 327-7511