How do I update my contact information?
To update the contact information associated with your SPOT account:
- Login to your SPOT account.
- Select Settings & Billing.
- In the billing column, under Customer Information, click SPOT Global Phone or SPOT.
- Update the desired information, when completed, click Save.
Common Issues
Error displayed when trying to save changes
- This error may be displayed when a new address cannot be verified. Please check the information and try again. Should you continue to receive this error, please contact Customer Service for support.
- If you are attempting to save an address that was recently constructed the address may not be accepted by our verification system. Please contact Customer Service for support