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SPOT

SPOT Gen4

MESSENGER GPS
SATELLITARE

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FIRMWARE PIÙ RECENTE

Data di rilascio
18/10/2022
Versione del firmware
2.1.2
Firmware Updater Version
2.7.13
Aggiorna firmware >>

SPOT Gen4 Supporto

Messaggistica

SPOT Gen4 and SMS Messaging

The SPOT Gen4 offers the option to send messages to mobile phones.  Mobile contacts may be configured in your SPOT account by accessing your device settings, then viewing the configuration of your Check In, Custom, and/or Help messages.

To configure a mobile contact for SMS delivery:
  • Add Country
  • Add Phone Number
  • Click Save
Wireless carriers that are not listed may be configured by selecting -NOT LISTED- option in the wireless carrier field.  This requires the mobile number and the correct domain for the carrier’s SMS gateway are entered.  If an SMS gateway is not available or is not entered correctly, the message will NOT be routed to the mobile subscriber.

Common Questions and Issues
I do not know the wireless carrier for one or more of my mobile contacts
  • We recommend contacting the individual to ensure that their mobile contact information is configured correctly in your message profile.
The wireless carrier for one or more of my contacts is not listed.
  • Please be aware that SMS gateway services are not offered by every wireless carrier.  We recommend inquiring with the service provider for availability of their SMS gateway. 
I’m not receiving SMS messages, but I’ve configured my mobile number correctly
  • Please ensure that there are no settings or third-party applications that are preventing delivery to your mobile device.
  • Check your wireless account settings to ensure that messages that are sent to your device, via the SMS gateway, are not blocked.
  • Ensure that your device has sufficient cellular coverage to receive SMS messages.
  • If you still require support, please contact SPOT Customer Relations for assistance.

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CONTATTI
Supporto telefonico in inglese, francese, portoghese e spagnolo

L'assistenza in inglese è fornita da lunedì 6 a venerdì alle 23 (Ora del Regno Unito), compresi i giorni festivi.

Supporto in francese e spagnolo nei giorni feriali dalle 14:00 alle 23:00 (Ora del Regno Unito), compresi i giorni festivi.

Tieni a portata di mano il tuo PIN quando chiami.

La conferma del PIN non è supportata tramite voce. Inserisci il tuo pin sul tastierino del telefono.

Puoi trovare il tuo PIN, numero di identificazione personale, accedendo a Il mio account e facendo clic su Impostazioni e fatturazione.

Italia
+39 800 743048

Francia
+33 800 91 16 33        +33 184 88 3811

Olanda
+31 800 0900114

Norvegia
+47 800 25 172

Svezia
+46 20 88 15 59

UK
+44 808 189 6244      +44 203 966 6746

Irlanda
+353 94 950 5096

Svizzera
+41 800 001 516

Spagna
+34 900 83 8735

Portugal (Chamada Gratuita/numero verde)
+351 800 181 029

Per tutte le altre zone chiamare
+353 94 950 5096