How do I transfer an active service plan to a new SPOT device?
- Log into My Account
- Click MY DEVICES
- If needed, click EDIT SETTINGS (EDIT SETTINGS is only present for multiple contract accounts)
- Click DEVICE SWAP
- Input the ESN of the NEW unit you want to activate
- Input the AUTH code of the NEW unit you want to activate
- Click COMPLETE SWAP
*If needed, log out and log back in to update the displayed ESN on the My Devices tab.