Assistance pour le SPOT Mapping
General
Define the icons
 |
Panel View - Extends the sidebar to display the Panel view |
 |
Assets - Displays all Assets, and will switch between Live Mode and History Mode based on the toggle in the Map Mode Indicator |
 |
History Mode - Allows you to customize how the SPOT archived data is viewed |
 |
Geofences – Create virtual geographic boundaries around an area and trigger an alert when SPOT devices enters or exits a predefined area |
 |
Places - Displays all enabled/visible places. Users can also manage and edit created Places |
 |
Journeys - Displays all enabled Journeys and their Trip segments |
 |
Add Item - Create any reference point, or component of the map |
 |
Manage - Control the organizational aspects of the platform, as well as pre-determined messaging, operator forms, and templates |
 |
Config - Manage your SPOT Mapping user experience. Allows for customization and standardization of the map to suit your needs |
 |
Reports - Run and view detailed reports |
 |
Main Gear icon – Displays the changes made to all Assets in the group |
 |
Asset Gear icon - Displays the changes made to a specific Asset |
 |
Contacts - Adding a Contact will enable additional alert or message types to be sent when certain conditions are met |
 |
Alerts - SPOT device alerts include Help and SOS (shows as red). Custom alerts from the SPOT Map (shows as orange) |
 |
Positions - Messages with a GPS location that appears on the map |
 |
Events – All SPOT Data is displayed |
 |
Status - Low Battery/Powered On/Powered Off and New Movement (Moving Started/Moving Stopped) |
 |
Chat – Messages from Spot X, Gen4, and Gen3 Custom Messages |
 |
Navigate Messages – All SPOT Messages will be displayed here (Later version) |
TÉLÉPHONE
Assistance téléphonique en anglais, français, portugais et espagnol.Une assistance en anglais est fournie du lundi 6 h au vendredi 23 h. (Heure britannique), y compris les jours fériés.
Support en français et espagnol assuré en semaine à partir de 14h à 22h00 (Heure britannique), y compris les jours fériés.
Veuillez avoir votre NIP quand vous appelez.
La confirmation du NIP n'est pas possible par la voix. Veuillez insérer votre NIP sur le clavier de votre téléphone.
Votre numéro d'identification, NIP, est disponible dans votre compte en cliquant sur PARAMÈTRES ET FACTURATION.
France
+33 800 91 16 33 +33 184 88 3811
Irlande
+353 94 950 5096
Italie
+39 800 743048
Pays-Bas
+31 800 0900114
Norvège
+47 800 25 172
Suède
+46 20 88 15 59
Royaume - Uni
+44 808 189 6244 +44 203 966 6746
Suisse
+41 800 001 516
Espagne
+34 900 83 8735
Portugal (Chamada Gratuita)
+351 800 181 029
Pour tous les autres pays, appelez
+353 94 950 5096