CHOISISSEZ VOTRE RÉGION ET VOTRE LANGUE

UNITED STATES
English
LATIN AMERICA
Español
Português
AUSTRALIA &
NEW ZEALAND

English
JAPAN
Japanese
ASIA PACIFIC
English

FERMER

ASSISTANCE POUR LE SPOT Connect  

Messagerie


QUESTIONS ET RÉPONSES

Can I receive messages with SPOT Connect?

SPOT Connect can only send messages through the application. It sends one-way text/ type via satellite and only works once you have downloaded the application and registered a subscription to use the app. You cannot receive messages.  ...

Can I send a message while tracking?

While tracking with your SPOT you will be able to send Custom or Check-in/Ok messages.  If a Help or SOS message is sent from your device with tracking mode enabled, tracking will stop as the Help / SOS messages take message transmission priority. Common Issues My tracks did not go through while using more than one function. When a new message is sent from the SPOT device while Tracking is active, the Tracking will be suspended during the transmission of the message. The message will be marked in My Locations and serves as a substitute for the missing track. ...

Tips to help send your first SPOT Check-OK message.

1) Go outside to where SPOT has a clear view of the sky in all directions. 2) Press and hold the ON/OFF button until the function light blinks green. 3) Press and hold the Check-In/OK button until the function light blinks green. 4) Leave SPOT outdoors. The GPS indicator light blinks green as SPOT acquires a GPS fix. Once SPOT acquires your GPS location, the Message Sending light and GPS light will blink green in unison for ~15 seconds to notify you that your message is being transmitted with GPS location. The Message Sending light will continue to blink green over the remainder of the 20 minutes message cycle and for one (1) hour after the end of the message cycle (this is to provide you with additional time to check if your most recent message was transmitted). The Check-In/OK function light will turn off once the message cycle is complete. 5) Verify that the message was received in the email or SMS account(s) that you set up during activation in your Check-In/OK contact list. 6) You can also view your messages in your account at findmeSPOT.com Making sure you can send an OK message is a safe way to test your message delivery system from end to end. If you do not receive your OK message on the first try, move the unit to a different location since something may be blocking the signal where you first tried. If the GPS light blinks red, SPOT does not have a clear view of the GPS satellites and you must move to an area with a clearer view of the sky for proper operation. Then repeat steps 2 through 5. You can update the names and contact information anytime via your account on the SPOT website. Leave your personal contact information as one of the contacts for future system testing and GPS Acquisition before each trip.  ...

How do I create a share page?

Using a Share Page is the best way to share your near real-time messaging and location information with family, friends, and colleagues.  If you prefer to share SPOT activity after you finish your trip, we recommend using SPOT Adventures!  To create a share page, please login to your SPOT account. Click on Share. Select Create a Share Page. Enter your Share Page Name. Make sure the correct Devices to Share are selected. In the Location Messages to Share section, check the message types you would like to share. In Share GPS Locations from the Last section, select the length of time you would like to share your messaging and tracking information.  The maximum amount of SPOT activity that can be shared is the last 7 days. Select whether you would like to share the details of your messages in the share page or not. (If this option is enabled, the content of your Check-in messages will be displayed on your share page) Select whether you want your share page to be public or private. Public share pages are accessible and viewable by any individual who has the link Private share pages are only accessible or viewable after entering the configured password You may click Create to simply create your share page or you may choose to send your share page link to your family, friends, and/or colleagues by using the notify option. If you would like to send your share page link to your family, friends, and/or colleagues, select the checkbox at the bottom of the page and the web page will expand to display an email form. You may opt to send a copy of this email to yourself. Please note:  Share pages only display SPOT messaging and tracking information moving forward from the time of its creation. To confirm the configuration of your share page, we recommend sending messages from your device to ensure they are being displayed correctly in your share page. Common Questions and Issues My share page is not displaying my SPOT activity. Please check the devices selected to share activity on your share page.  If there are no devices selected, there will be no information to display. Are the correct message types selected for sharing?  Please check your message types configured for sharing. ...

How many predefined messages/character?

Configure up to 14 Predefined Messages of up to 120 characters each. You can change these wherever you are in Wi-Fi, Internet or cellular coverage....
Affichage des résultats 1-5 (sur 9)
 |<  < 1 - 2  >  >| 

Vous avez besoin d'aide supplémentaire?


COMMUNIQUEZ AVEC NOUS

APPELER

L'assistance par téléphone est disponible du lundi au vendredi 24 h/j HNC

1 (866) 651-7768

1 (985) 327-7511

MON OPINION

Cette rubrique a été créée pour que vous puissiez faire connaître votre opinion.
Alors, allez-y et formulez vos commentaires qui nous aideront à améliorer votre expérience avec le produit SPOT. Nous sommes là pour vous écouter.

SOUMETTRE VOS COMMENTAIRES ICI