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My Account

My Account

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My Account Asistencia

General


PREGUNTAS Y RESPUESTAS

Creating a New My Account

SPOT My Account gives you access to activate SPOT devices plus: Edit SPOT Contacts Edit SPOT Tracking intervals Add Additional SPOT services Update SPOT device information Test SOS feature Update Credit Card information Make a Payment Access the SPOT Mapping Platform Update Username and Password Suspend a Flex Plan subscription Cancel service Step 1 : Access the My Account site and begin the setup Go to www.findmespot.com and click on My Account, Activate your SPOT (top right corner) Click SIGN UP under New Account Step 2 : Complete the setup requirements to create your account An email will be sent to you for verification purposes Open the email and click on VERIFY EMAIL Login to your My Account once email is verified Step 3 : Ready to start activating your SPOT device(s) Click here for instructions on how to activate a SPOT Device ...

Activating a SPOT Device

Activate your first SPOT device or add additional devices to your My Account . Check List: ESN and Authorization code of the device A valid credit card Emergency Contact information Step 1 : Must have an existing My Account to begin activating your SPOT device(s). Click here for instructions on how to create a My Account Step 2 : Log in to your My Account Go to www.findmespot.com, click on My Account and Login (top right corner) Log in using your My Account credentials Step 3 : Begin activating your SPOT device by completing the setup ESN and Authorization code of the SPOT device will be needed SPOT X - ESN and Authorization code can be found on (a) the device packaging box (b) within the Systems Settings section of the device or (c) on the back of the device All Other SPOT products - ESN and Authorization code can be found on the device packaging box or in the battery compartment of the device Enter your personal or business information, click NEXT Select your plan, click NEXT Select the Mapping plan, click NEXT Select any additional features (make sure to Accept or Decline each), click NEXT Add your Emergency Contact information (must not be the same as your personal contact information already entered), click NEXT Add the credit card details and Confirm the "terms and conditions" Select SUBMIT PAYMENT Step 4 : You are now ready to setup your SPOT device settings and features. Click here for help with making changes to your SPOT devices and My Account For activating additional SPOT devices to an existing account, click here ....

How to change the Password

Log in to your SPOT account. Select Settings & Billing in the upper right-hand corner. Under User Settings / Password Settings, enter the old password, new password and confirm. Password characters are limited to the letters a to z, the numbers 0 to 9, and the underscore _. Password has to be at least 8 characters long. Click Save. ...

How to change the Username

From the main website: https://www.findmespot.com/ click My Account and then click Login. Login to the online account. Click Settings and Billing in the upper right corner. Under User Settings, enter the old username, new username and confirm. Click Save. ...

How do I share my locations with others?

In the SPOT Maps page, click on the Shared Views icon and select the Add Item icon . Select the Add Shared View icon to begin creating a Shared View. Complete the required fields and customize your Shared View by selecting your preferences. Click on the Create Shared View button when done. Don’t forget to send the Shared View page to your friends and family. Click here to learn how. ...
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CONTÁCTENOS

TELÉFONO

Soporte telefónico en inglés, francés, portugués y español.

El soporte en inglés se brinda de lunes 6 a.m. a viernes 11 p.m. (Hora del Reino Unido), incluidos días festivos.

Soporte en francés y español entre semana de 2 p.m. a las 11:00 p.m. (Hora del Reino Unido), incluidos días festivos.

Por favor, tenga su PIN listo cuando llame.

La confirmación del PIN no es compatible a traves de voz. Por favor ingrese su PIN en el teclado de su teléfono.

Su PIN, número de identificación personal, se puede encontrar en el Resumen de la Cuenta cuando inicia sesión en Mi Cuenta.

España
+34 900 83 8735

Francia
+33 800 91 16 33        +33 184 88 3811

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+353 94 950 5096

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+39 800 743048

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+31 800 0900114

Noruega 
+47 800 25 172

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+46 20 88 15 59

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+44 808 189 6244        +44 203 966 6746

Suiza
+41 800 001 516

Portugal (chamada gratuita/gratuita)
+351 800 181 029

Para todas las demás áreas llame
+353 94 950 5096