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SPOT

SPOT Trace

SATELLITE TRACKING DEVICE

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Latest Firmware

Release Date
2023/01/18
Firmware Version
2.0.2
Firmware Updater Version
2.11.1
Update Firmware >>

SPOT Trace Support

My Account

How do I update my username?

Change your SPOT account username:
  • Login to your SPOT account
  • Select Settings & Billing
  • In the General column, under Username Settings, click Update
  • Enter your new username, confirm the username entered, then click Save
Note: Your username is not case sensitive, must be unique, and have a minimum of 5 characters
 
Common Issues
Username is already in use
  • Your new SPOT account username must not already be in use.  Please attempt with a different username.
Username and confirm username are not the same
  • This error is displayed when the username you are changing cannot be confirmed in the confirm username field.  This confirmation is present to avoid changing your username to an unintended username.
I can’t login to my SPOT account. I've been locked out. Help!
  • If you are not able to login to your SPOT account or the account has been locked, please contact SPOT Customer Relations for assistance.

Need more help?


CONTACT US

Physical Address  ⛫ 

Wintec Solutions
17 Rockview Close
Corner Leslie and Turley Road
Lonehill, Sandton 2191
South Africa

 

CALL ☎

For General info and Sales: +27 11 467 2360
For Technical Support and dialing from RSA: 080000SPOT
For Technical Support and dialing from outside RSA: +353 94 950 5096

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your PIN on your phone dial-pad.

Technical phone support is available Monday to Friday 24h CST
 

Email ✉

[email protected]