SELECT YOUR REGION AND LANGUAGE

UNITED STATES
English
LATIN AMERICA
Español
Português
AUSTRALIA &
NEW ZEALAND

English
JAPAN
Japanese
ASIA PACIFIC
English

CLOSE
SPOT

SPOT Trace

SATELLITE TRACKING DEVICE

Get Help Get Help
Documents Documents
Firmware Firmware
Videos Videos

Latest Firmware

Release Date
2023/01/18
Firmware Version
2.0.2
Firmware Updater Version
2.10.1
Update Firmware >>

SPOT Trace Support

My Account

How do I update my password?

Change your SPOT account password:
  • Login to your SPOT account
  • Select Settings & Billing
  • In the General column, under Password Settings, click Update
  • Enter your old password, then your new password, confirm your new password, then click Save
Note:  Your password is case sensitive and must have a minimum of 6 characters
 
Common Issues
Password entered is invalid
  • To change the password to your SPOT account the current password is required.  If your password is saved in your web browser, we suggest looking into your password settings.  Otherwise, we recommend contacting SPOT Customer Relations to assist with your account access.
Password and confirm password are not the same
  • This error is displayed when your new password cannot be confirmed.  This confirmation is present to avoid the possibility of getting locked out of your SPOT account.
I can’t login to my SPOT account. I've been locked out. Help!
  • If you are not able to login to your SPOT account or the account has been locked, please contact SPOT Customer Relations for assistance.

Need more help?


CONTACT US

Physical Address  ⛫ 

Wintec Solutions
17 Rockview Close
Corner Leslie and Turley Road
Lonehill, Sandton 2191
South Africa

 

CALL ☎

For General info and Sales: +27 11 467 2360
For Technical Support and dialing from RSA: 080000SPOT
For Technical Support and dialing from outside RSA: +353 94 950 5096

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your PIN on your phone dial-pad.

Technical phone support is available Monday to Friday 24h CST
 

Email ✉

[email protected]