SELECT YOUR REGION AND LANGUAGE

UNITED STATES
English
LATIN AMERICA
Español
Português
AUSTRALIA &
NEW ZEALAND

English
JAPAN
Japanese
ASIA PACIFIC
English

CLOSE
SPOT

SPOT Gen4

SATELLITE GPS MESSENGER

Get Help Get Help
Documents Documents
Firmware Firmware
Videos Videos

Latest Firmware

Release Date
2022/10/18
Firmware Version
2.1.2
Firmware Updater Version
2.7.13
Update Firmware >>

SPOT Gen4 Support

Messaging

Can I send a message to indicate that I have started tracking?

Yes!  You may send a Check In or Custom message from your device to notify your contacts that you have enabled tracking mode.  We recommend communicating with your contacts prior to leaving for your adventure to let them know that they may be receiving messages from your SPOT messenger or an email containing a Shared View link that will display your location information.  Your tracking information may be viewed from the SPOT Mapping platform, a Shared View, and/or the SPOT app. 

Please note, tracking mode does not send messages to contacts. Tracking mode records your location by sending a transmission with your GPS coordinates at a regular interval.  Tracking intervals may be configured from your SPOT account.

Need more help?


CONTACT US

Physical Address  ⛫ 

Regent Hill Office Park
Block A, Ground Floor
Corner Leslie and Turley Road
Lonehill, Sandton 2191
South Africa

 

CALL ☎

For General info and Sales: +27 11 467 2360
For Technical Support and dialing from RSA: 080000SPOT
For Technical Support and dialing from outside RSA: +353 94 950 5096

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.

Technical phone support is available Monday to Friday 24h CST
 

Email ✉

[email protected]