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My Account

My Account

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My Account Support

Settings and Billing

How do I update my payment information?

To update the payment information associated with your SPOT account:
  • Login to your SPOT My Account.
    • From the Account Summary tab
      • Click on UPDATE CREDIT CARD
      • Enter your payment information and the billing address, then select Save.
Or
  • From the Settings & Billing tab.
    • Under Credit Card Information, click View/Edit.
    • Select the UPDATE button.
    • Enter your payment information and the billing address, then select Save.
      
Common Issues:
Transaction was not authorized. Try a different credit card or contact your credit card issuer.
  • This error may be displayed when the payment information or billing address is invalid.  Please check the information and try again.  Should you continue to   receive this error, please contact Customer Relations for support.

Need more help?


CONTACT US

Physical Address  ⛫ 

Wintec Solutions
17 Rockview Close
Corner Leslie and Turley Road
Lonehill, Sandton 2191
South Africa

 

CALL ☎

For General info and Sales: +27 11 467 2360
For Technical Support and dialing from RSA: 080000SPOT
For Technical Support and dialing from outside RSA: +353 94 950 5096

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your PIN on your phone dial-pad.

Technical phone support is available Monday to Friday 24h CST
 

Email ✉

[email protected]