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SPOT Trace

SPOT Trace

SATELLITE TRACKING DEVICE

Get Help
Get Help
Documents
Documents
Firmware
Firmware

LATEST FIRMWARE

Release Date
2023/01/18
Firmware Version
2.0.2
Firmware Updater Version
2.11.1
Update Firmware >>

SPOT Trace Support

Get Help  |  Documents  |  Firmware

SPOT Trace Support

Hardware

How do I replace the batteries in the SPOT Trace?

To replace the Energizer­® AAA Ultimate Lithium™ or Energizer® NiMH batteries installed in your SPOT Trace, please follow the steps below.

  • With a Phillips-head screwdriver, unscrew the 4 enclosure screws keeping the two halves of the SPOT Trace together.
  • Carefully separate the two halves of the SPOT Trace by evenly separating the two halves of the device.  If the two halves are separated unevenly it may result in damage.
  • Remove the expired batteries and replace with new lithium or NiMH batteries
    • Ensure batteries are oriented correctly.
  • Combine the two halves of the Trace evenly and hold a firm grip at the center of the unit while screwing unit together
  • An amber light will appear for approximately 5 seconds, then the LEDs will display the power on sequence – both the power and satellite LEDs will flash.
 
Common Issues
The power LED is flashing or solid red after replacing the batteries
  • Unscrew and separate the two halves of the SPOT Trace.  After 10 seconds, recombine the halves ensuring that the contacts from the battery tray make a flush connection to the other half.
  • If you continue to receive red LED lights after repeated attempts, please contact SPOT Customer Relations for further assistance.
Amber light will not turn off after replacing the batteries
  • Unscrew and separate the two halves of the SPOT Trace.  After 10 seconds, recombine the halves ensuring that the contacts from the battery tray make a flush connection to the other half.
  • If you continue to receive a solid amber LED light after repeated attempts, please contact SPOT Customer Relations for further assistance.

Need more help?


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CALL ☎

For General info and Sales: +27 11 467 2360
For Technical Support and dialing from RSA: 080000SPOT
For Technical Support and dialing from outside RSA: +353 94 950 5096

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Technical phone support is available Monday to Thursday 24hrs US CST.
Friday: 12:00AM to 10:00PM US CST.
 

Email ✉

[email protected]
 

Physical Address  ⛫ 

Wintec Solutions
17 Rockview Close
Lonehill, Sandton 2191
South Africa
 
 
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