SELECT YOUR REGION AND LANGUAGE

UNITED STATES
English
LATIN AMERICA
Español
Português
AUSTRALIA &
NEW ZEALAND

English
JAPAN
Japanese
ASIA PACIFIC
English

CLOSE
SPOT

SPOT X

2-WAY SATELLITE MESSENGER

Get Help Get Help
Documents Documents
Firmware Firmware
Videos Videos

LATEST FIRMWARE

Release Date
Nov. 21, 2019
Firmware Version
2.0.26
Update Firmware >>

SPOT X Support

Messaging

When you receive a message, does it deduct from your message count if you do not open the actual message?

Yes; for US registered SPOT X units on all plans except the Unlimited plan. For units registered in Europe no charge is made for incoming SMS messages.

Need more help?


CONTACT US

CALL

Phone support is available Monday - Friday, 24h CST.

1 (866) 651-7768

Currently traveling outside of the US?‚Äč
1 (985) 327-7511

CHAT

Chat with a Customer Relations team member in English Tuesday - Friday 8am to 6pm CST.

  CHAT NOW
At this time, chat is limited to customers based in US and Canada only.
Service cancellations and payments are not supported via chat.

MY VOICE

My Voice was created to let your voice be heard.
So go ahead, give us your thoughts to help improve your SPOT experience, we are here to listen.

SUBMIT YOUR THOUGHTS HERE