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SPOT Connect Support

Hardware

What is the battery life of SPOT Connect?

To obtain reliable performance use only AA Energizer Ultimate Lithium 8x batteries (L91). The Power LED on SPOT Connect will blink red when the batteries have less than 100 transmissions remaining. Colder conditions and extreme heat can impact battery life. Always carry extra batteries with you. Test your SPOT device before each trip by sending a Check-in/OK message.

When utilizing new AA Energizer Ultimate Lithium 8x batteries (L91) you can anticipate the following battery life:
SPOT Connect Battery Life
 
All battery life estimates are based on the assumptions that Connect has a 100% clear view of the sky and is at room temperature.

Common Issues
My Batteries did not last as long as the estimate suggested.
  • The battery life estimates are based on ideal conditions and may be influenced by a wide variety of issues ranging from temperature to frequency of use. When the device attempts any action it is using battery life and may expend energy even if a message was not successfully sent.
  • Battery life can also be affected by the weather conditions and reduced visibility from an overcast sky can also cause pre-mature battery failure.

Need more help?


CONTACT US

CALL

Phone support is available Monday - Friday, 24h CST.

1 (866) 651-7768

Currently traveling outside of the US?‚Äč
1 (985) 327-7511

CHAT

Chat with a Customer Relations team member in English Tuesday - Friday 8am to 6pm CST.

  CHAT NOW
At this time, chat is limited to customers based in US and Canada only.
Service cancellations and payments are not supported via chat.

MY VOICE

My Voice was created to let your voice be heard.
So go ahead, give us your thoughts to help improve your SPOT experience, we are here to listen.

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