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SPOT Mapping Support

FAQs

What is the difference between History Mode and Live Mode?

History Mode allows you to customize how the SPOT archived data is viewed. With History Mode, you can archive 3 years of data.  History Mode also allows you to filter the data by the SPOT device.

Live Mode only displays the positions in near real-time as your device(s) report.  In Live Mode, the Map will automatically refresh as a track or message is received. 
 

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CONTACT US

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Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.

PIN confirmation is not supported via voice. Please enter your PIN on your phone dial-pad.

Your PIN, personal identification number, can be found on the Account Summary when you log into your My Account.

1 (866) 651-7768

Currently traveling outside of the US?  
1 (985) 327-7511

Click here for Customer Support Chat

Chat support is only available in English.
Service cancellations and payments are not supported via chat.

Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.